Support

We offer support services that help you whenever there is a problem with your Bareos installation. It's the perfect enhancement of your Bareos subscription, if you don't have your own Bareos experts in house, need extra help or just want to have the good feeling that we are there, if a problem occurs.

 

We offer different incident based packages at several Service Level Agreements (SLAs). All support contracts can be combined with individual support arrangements with our partners, which may then cover more aspects of your IT environment.

 

Please check our pricelist for all further information, e.g. on available incident packages, SLAs, conditions and prices, or get in contact with a sales person or a partner.

 

Supported versions

We offer support for the latest 3 major releases, i.e. the current release and the two before. This also includes the corresponding maintenance releases.

 

Support for older versions we offer upon request.